Privacy Policy

Effective Date: 14 Jan 2026

At fixitcurtain.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: Name, phone number, email address, and delivery/installation address provided when you contact us, book a consultation, or place an order.
• Order & Project Details: Information about the curtains, blinds, or motorized systems you purchase or inquire about, including specific window measurements and design preferences.
• Payment Information: We do not store your credit/debit card details. Payments are securely processed through our trusted third-party payment gateway providers.
• Usage Data: Information such as your IP address, browser type, pages visited, and time spent on the site, collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including manufacturing and installation scheduling.
• Respond to your inquiries, quote requests, and provide customer support.
• Customize products to your specific window requirements (for custom-made treatments).
• Improve our website functionality and service offerings.
• Send you updates about your order status or promotional offers (only with your consent).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: Third-party partners used for delivery, payment processing, or website analytics.
• Installation Teams: Our internal or partner technical teams who require your address and project details to perform the installation.
• Legal Obligations: If required to comply with applicable laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and understand user behavior. You can adjust your browser settings to disable cookies, though some features of our site may not function properly as a result.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of internet transmission is 100% secure.

6. Your Rights

You have the right to:

• Request access to or correction of your personal data held by us.
• Withdraw consent to use your data for marketing purposes.
• Request deletion of your data, where applicable by law.

To exercise any of these rights, please contact us at info@fixitcurtain.com.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact the Fixit Curtain team at:

Email: info@fixitcurtain.com
Phone: +971 50 927 3668
Location: 4th St, Al Quoz 1 – Dubai – United Arab Emirates